Payment Terms: Credit terms are net 30 days on approval, 3% interest per month will apply to all overdue accounts. All overdue accounts paid by Visa, MasterCard, or American Express will be charged the interest charge of 3% at the time we process the payment. Credit terms must first be established with Jentronics Limited by submitting a completed credit application for Jentronics Limited review & approval. Other accepted means of payment are, VISA, MASTERCARD, AMERICAN EXPRESS, DEBIT, CASH or approved cheque. Overseas payments via direct bank deposit prior to shipment.

Quotations: All quotations must be in writing to be valid and exclude tax. All written quotations are valid for 30 days unless otherwise stated in the quote. Typographical errors in quotation are not binding.

Shipments: The purchaser shall be responsible for all freight charges on the invoice or may supply an account number for “collect” or 3rd party shipments.

Claims: Claims for shortages must be made within 3 days, (72Hours), of receipt of shipment.

Returns:Jentronics Limited will accept merchandise returns subject to the guidelines below.

Eligible products for return are products purchased in less than 90 days.
Permission for return of products must first be secured from the Company (Jentronics Limited) in writing. Products returned without a Return Material Authorization Number will not be accepted. Return Material Authorization Request form indicating  invoice number, date, quantities of items and catalog number will be required. Items that are quoted NCNR (non-cancellable, non-retunable) are not subject to return. All Return Material Authorizations are conditional and are not final until the product is received in its original packaging with no markings and inspected by the Company (Jentronics Limited). Approved returns and credits will be issued and applied in the form of a credit on the customers account, no cheques will be issued. The credit will reflect the original price charged less any re-stocking fees.  Accepted returns will be subject to a minimum 20% restocking charge. Freight and handling charges are not refundable.

All claims for shortages must be made within 48 hours of receipt of product.

All products sold by Jentronics Limited are limited to the manufacturers warranties outlined by the manufacturer and are subject to the manufactuers policies and conditions.

RoHS Policy: It is Jentronics Limited’s policy to offer products as RoHS compliant only after specific requirements have been met and documented by the manufacturer. Jentronics Limited performs no testing of product and relies solely on the manufacturer of the product for identification of RoHS and WEEE compliance. Jentronics Limited makes no warranty, certification or declaration of compliance concerning said products. Product is advertised or offered as RoHS compliant only after sufficient evidence is received from the manufacturer. Jentronics Limited defines the term "RoHS" as manufacturer declared compliance to all restricted hazardous substance regulations under WEEE or RoHS EU directives, regulations or laws.

Acknowledgement: The purchaser hereby acknowledges that he/she has read this agreement, understands it, agrees to be bound by its terms and conditions. He/she further agrees that it is the complete and exclusive agreement between the parties, which supersedes all proposals oral and written, relating to this subject matter.

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  • Jentronics Limited
    15 Weston Ct.
    Dartmouth, NS B3B 2C8

    Toll Free: 800.456.6598
    Phone: 902.468.7987
    Fax: 902.468.3430

    Email: info@jentronics.ca

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